Support

How do I cancel my subscription?
On iPhone: open Settings, tap your name, then Subscriptions, choose Stoppe and tap Cancel Subscription. Cancel at least 24 hours before your trial or billing period ends to avoid being charged. On Android: open Google Play, tap your profile, then Payments & subscriptions, Subscriptions, Stoppe, Cancel.

I can't log in to Instagram, YouTube or Snapchat inside Stoppe.
Check that you're using the same username and password you use in the official app. If the service asks for a code, it's sent by them (by SMS, email or their app), not by us. If it still fails, close Stoppe completely, open it again and try once more.

I need the official app for a moment.
Open Stoppe, tap Unlock and the app is available for 2 minutes. When the time is up, it locks again.

How do I turn off the lock completely?
Open Stoppe, go to Settings and turn off the app lock. You can also remove Stoppe's Screen Time access in your iPhone Settings, under Screen Time.

How do I delete my data?
Log out of each service inside Stoppe and delete the app: your sessions are stored only on your phone and are erased with it. If you contacted us by email and want us to delete those messages, write to hello@stoppe.app.